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Assessing TeamSTEPPS® Impact in Ophthalmology OR Communication

November 9, 2025
in Science Education
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In an era marked by rapid advancements in medical technology and surgical techniques, the importance of effective communication within healthcare teams cannot be overstated. Communication, particularly in high-stakes environments such as operating rooms, plays a crucial role in ensuring patient safety and optimizing procedural efficiency. A recent study by Dener and Elcin aims to shed light on these dynamics by exploring the perceptions and experiences of an ophthalmology operating room team after the implementation of the TeamSTEPPS® communication module. This innovative study delves deep into the intersection of teamwork and communication, offering insights that could potentially revolutionize practices in operating rooms across the globe.

The research took place within an ophthalmology department where the introduction of the TeamSTEPPS® framework sought to enhance the communication skills of the surgical team. TeamSTEPPS®, which stands for Team Strategies and Tools to Enhance Performance and Patient Safety, is a comprehensive set of training tools designed to promote effective teamwork and communication in healthcare settings. Its systematic approach is based on defined competencies and strategies that facilitate collaborative problem-solving and decision-making, particularly in high-pressure scenarios that characterize surgical environments.

Through an assortment of qualitative and quantitative methodologies, the researchers sought to gauge the experiences of the operating room staff before and after the intervention. Surveys, interviews, and observational data were collected to assess how the module affected the staff’s communication skills and overall perceptions of teamwork. The analysis revealed a notable shift in how team members interacted with one another, fostering an environment that emphasized respect, efficiency, and shared accountability.

Feedback from the participants illustrated a compelling narrative of change. Many reported feeling more confident in their roles and more engaged in the surgical process. The survey results indicated an increase in perceived efficacy among team members, as they reported being better equipped to express concerns, share information, and ask questions during surgeries. This newfound confidence is vital—not merely for the individuals involved but for the entire surgical team, as it can lead to a decrease in complications and improved patient outcomes.

Interestingly, the study uncovered that the positive impacts of the TeamSTEPPS® training extended beyond just communication improvements; team dynamics were transformed. Participants noted a shift toward a more unified culture in the surgical team, where members felt comfortable expressing varying points of view without fear of judgment. Such a culture is essential in ensuring that diverse opinions contribute to the decision-making process, especially when unexpected situations arise during procedures.

Furthermore, the researchers underscored the significance of leadership in implementing such training programs. Strong leaders who encourage participation and foster a non-punitive environment can effectively facilitate the adoption of new communication strategies. The commitment to employ these strategies must come from the top, as it creates a ripple effect that permeates the entire team. When leadership is actively involved, it sends a clear message that effective communication is a priority, thereby enhancing the overall dynamics of surgical teams.

The implications of these findings shoot well beyond the boundaries of a single ophthalmology department. As healthcare systems globally grapple with the challenge of improving communication in operating rooms, this study presents a viable solution that can be replicated across various specialties. By adopting the TeamSTEPPS® framework, healthcare organizations can begin to cultivate a culture of teamwork and open communication, ultimately ensuring safer and more efficient patient care.

Despite the promising outcomes highlighted in this study, the authors also recognize the challenges associated with long-term implementation. Factors such as staff turnover, varying levels of engagement, and resistance to change can impact the overall efficacy of communication initiatives. To sustain the positive effects observed, regular refresher courses and ongoing assessments of communication practices are necessary. Maintaining a continual focus on training and evaluation can ensure that newly learned communication strategies become ingrained in the team’s everyday practices.

As the healthcare landscape shifts toward more collaborative approaches to patient care, this research highlights the necessity of integrating structured communication models into training protocols. The future of surgical teams depends significantly on their ability to communicate effectively and work cohesively. Dener and Elcin’s study serves as a pivotal reminder that in a field where every second counts, the ability to communicate clearly can drastically affect patient outcomes and the quality of care provided.

In conclusion, the delivery of the TeamSTEPPS® communication module has proven to be a transformative experience for the ophthalmology operating room team studied. Through careful implementation and a commitment to fostering a culture of open communication, surgical teams can enhance their effectiveness and improve patient safety. The findings of this study not only contribute to the existing body of literature on healthcare communication but also pave the way for further exploration into the correlation between teamwork, communication, and surgical outcomes.

The conversation around effective communication in the operating room is far from over. Future research will undoubtedly continue to explore this critical dimension of healthcare, ensuring that best practices in surgical communication are constantly evolving to meet the needs of both medical professionals and patients. The strides achieved through the TeamSTEPPS® training could inspire a new wave of initiatives aiming to enhance teamwork and communication across the healthcare spectrum, securing higher quality and safer care for patients worldwide.

In sum, this study encapsulates the essence of teamwork in surgical environments while providing actionable insights. As operating rooms continue to evolve with technology, their core—effective teamwork and communication—remains fundamental to achieving excellence in patient care.


Subject of Research: Evaluating the impact of the TeamSTEPPS® communication module on an ophthalmology operating room team.

Article Title: Delivery of the TeamSTEPPS® communication module to the ophthalmology operating room team: determining perceptions, experiences, and opinions.

Article References:
Dener, H., Elcin, M. Delivery of the TeamSTEPPS® communication module to the ophthalmology operating room team: determining perceptions, experiences, and opinions.
BMC Med Educ 25, 1546 (2025). https://doi.org/10.1186/s12909-025-08149-9

Image Credits: AI Generated

DOI: https://doi.org/10.1186/s12909-025-08149-9

Keywords: TeamSTEPPS, communication, teamwork, ophthalmology, patient safety, surgical teams, healthcare communication.

Tags: collaborative problem-solving in surgeryeffective communication in operating roomsenhancing communication skills in surgeryhealthcare communication training toolshigh-stakes medical communicationimplementing TeamSTEPPS in healthcareophthalmology operating room dynamicspatient safety in surgical environmentsqualitative research in medical studiessurgical team performance improvementTeamSTEPPS impact on ophthalmologyteamwork strategies in healthcare
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