The paper, published in Humanities and Social Sciences Communications as an open-access article, models a supply chain made up of a single manufacturer and a green service platform. The platform must decide whether to disclose its demand information, and if it does, the manufacturer can adopt a C2M strategy, adjusting pricing and product decisions based on the shared data.

The researchers, Xue Chen, Teng Niu and Shuxia Peng, analyzed three decision scenarios: no information sharing combined with no C2M adoption, information sharing without C2M, and information sharing combined with C2M. This structure allowed them to isolate how each choice affects the platform’s incentives and the supply chain’s overall operational outcomes.

According to the authors, the work differs from conventional studies that concentrate on pricing or operational decisions alone. Instead, it integrates platform green services, demand information asymmetry and the C2M strategy into a single analytical framework, revealing how the efficiency of C2M investment reshapes the platform’s willingness to share information.

The central counterintuitive finding is that information sharing is not always advantageous for the platform. The model shows the platform leans toward disclosure specifically when C2M investment efficiency is moderate, rather than at either extreme of that efficiency range.

Adopting the C2M strategy can itself act as an incentive for the platform to share information, the study reports. In that case, the outcome becomes mutually beneficial for both supply chain members, linking the manufacturer’s digital business model choice directly to the flow of demand data upstream.

Beyond the two firms, the researchers quantified how information sharing and C2M strategy choices affect consumer surplus and social welfare. These welfare impacts, the paper states, depend closely on the level of C2M investment efficiency, meaning the same strategic choices can produce different societal outcomes under different efficiency conditions.

The authors argue that the study fills a research gap concerning the interactive mechanism among platform green services, demand information sharing and the C2M strategy. They say it also enriches the theoretical system of supply chain information management and digital business model research.

As a theoretical modeling exercise, the findings describe strategic incentives within the constructed game rather than measurements from real supply chains, and the published version is an early, peer-reviewed accepted release that will be replaced by a final Version of Record after further edits.

Subject of Research: Game-theoretical modeling of demand information sharing strategies in a supply chain with a green service platform and a manufacturer adopting the Consumer-to-Manufacturer strategy

Article Title: Demand information sharing strategies in supply chains with green services and consumer-to-manufacturer

Article References: Chen, X., Niu, T., & Peng, S. (2026). Demand information sharing strategies in supply chains with green services and consumer-to-manufacturer. Humanities and Social Sciences Communications. https://doi.org/10.1057/s41599-026-09517-6

Image Credits: AI Generated

DOI: 10.1057/s41599-026-09517-6

Keywords: supply chain management, information sharing, C2M strategy, green services, game theory, consumer surplus, social welfare, digital business models, Demand, information, sharing, strategies